Primary Care That Answers When You Call
Concierge Medicine in South Orange County for professionals who need their doctor on the phone, not a callback queue
Coastal Concierge Primary Care operates as a membership-based primary care practice where busy professionals and families across South Orange County receive Dr. Poormehr's personal cell phone number on their first visit. You can call, text, or email him directly at any time, including after hours and on weekends. This approach matters most for patients in South Orange County who cannot wait three weeks for a triage nurse to return their call during business hours.
The annual membership includes unlimited office visits, same-day appointments when determined appropriate by the physician, comprehensive physical exams, house calls when deemed appropriate by physician, and direct access to your physician at any hour. Dr. Poormehr brings more than 35 years of experience in family and urgent care medicine and previously owned an urgent care facility in San Juan Capistrano. He personally responds to every message and oversees every aspect of your care.
Schedule an initial consultation to discuss how membership-based care fits your family's health needs and schedule.
What Membership Actually Includes
Each membership is structured to remove wait times, rushed appointments, and communication barriers. Your annual fee covers every office visit without copays or additional consultation charges, every message or phone call to Dr. Poormehr's direct line. House calls are scheduled when absolutely necessary, and complete annual physicals include comprehensive lab work, electrocardiogram tracing when indicated, and a full discussion of findings during the visit itself.
You will notice the difference immediately when you need care. Instead of calling a reception desk and waiting for a callback, you reach your physician directly. Visits will be scheduled based on your need and medical necessity, typically within 1-2 days. Instead of explaining your medical history to a rotating series of providers, you work with the same doctor who already knows your health background, your concerns, and your goals.
The membership model also means Dr. Poormehr maintains a smaller patient panel than insurance-driven practices, which allows him to dedicate more time to each patient and remain accessible outside standard office hours. Visits last as long as necessary to address every question, not the 10 minutes allocated by insurance reimbursement schedules.
The membership structure and direct access model raise practical questions for families considering concierge primary care in South Orange County. These answers clarify what membership involves and how care is delivered.
How does direct physician access actually work?
You receive Dr. Poormehr's personal phone number during your first visit, and you use that number to call, text, or email him directly whenever a health concern arises, including evenings and weekends.
What happens if I need care after business hours?
Dr. Poormehr responds to messages and calls outside office hours, and he can guide you through urgent concerns over the phone until you can be seen in person.
Are lab tests and diagnostics included in the membership fee?
Comprehensive bloodwork is included as part of your annual physical, and additional lab work ordered throughout the year is covered by your membership without separate consultation fees. Most routine and medically necessary lab work is typically covered by your insurance carrier, though coverage may vary by plan. Some specialized or advanced testing may involve additional laboratory processing fees if not covered by your insurance.
How quickly can I actually get an appointment?
Same-day or next day appointments are standard for members, and Dr. Poormehr maintains scheduling flexibility specifically to accommodate urgent requests without the multi-week waits typical of insurance-based practices.
What medical services fall outside the membership model?
The membership covers all primary care, preventive care, acute illness visits, chronic disease management, and direct communication with your physician; specialty referrals, and certain advanced procedures require coordination with specialists outside the practice.
What Patients Usually Ask Before Joining
Coastal Concierge Primary Care accepts new members on a limited basis to preserve the accessibility and personalized attention that define the concierge model. Contact Dr. Poormehr directly to arrange an introductory visit and discuss membership options for your family.